One of our Healthcare clients is hiring a Patient Care Coordinator to join their team. They are responsible for taking/filling/ordering patient requests for Fertility-based medications/treatments.
The Patient Care Coordinator coordinates the needs of patients taking complex medications related to their medical condition, disease or illness. They work proactively with patients, provider offices, and clients via the telephone and directly on site to compassionately and efficiently coordinate medication shipments, medication adherence services, provider support, and overall customer service for specialty medications.
The role will involve heavy systems navigation, mainly with entering patient demographic information, specifics of orders, sometimes insurance information, etc.
- Strong healthcare experience as you're dealing with sensitive patient calls.
- 1+ years of customer service/administrative experience.
- Proven ability to handle high stress and time-sensitive calls, since the order must be filled/prepared in the pharmacy and ready for the patient to pick up within the scheduled time frame.
- Experience using computers and and learning new systems in a professional setting.
- Team player and passion for helping others.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.